The BTEI and Adult Literacy Service programmes are co-funded by the Irish Government and the European Social Fund as part of the ESF Programme for Employability Inclusion and Learning 2014-2020. Youthreach, Traineeships and Community Training Centres are co-funded by the Irish Government, the European Social Fund and the Youth Employment Initiative as part of the ESF Programme for Employability Inclusion and Learning 2-2020.
The documents contained on this page relate to European Social Funding. It is important that staff are aware of their contents.
Please select each document from the list below.
The ESF Managing Authority has developed the ESF PEIL Complaints Procedure and associated Complaint Form, which are now available on www.esf.ie (from the About Us and Contact Us pages) and below on this page.
The Complaints Procedure covers complaints relating to:
- the ESF Policy and Operations Unit’s performance of its functions;
- the Programme Monitoring Committee; and
- a project or activity co-funded by the ESF under the PEIL (for example, complaints regarding calls for proposals, functioning of internal controls etc). The procedure advises complainants that, in the first instance, complaints relating to ESF co-funded projects/activities should be brought to the attention of the body delivering the project/activity. However, in cases where the complainant considers that the complaint has not been resolved locally or they do not wish to deal directly with the body concerned, the complaint can be referred to the ESFMA.
This Complaints Procedure does not cover matters which are the subject of litigation or requests under freedom of information or data protection legislation. Where the complaint relates to a decision on an ESF co-funded activity where there is a right of appeal or other procedure for review, the ESF MA will refer the complainant to that process.
Any queries in relation to the Complaints Procedure or the Complaint Form can be addressed to PEIL@education.gov.ie. In the event of any issues arising and any change being made to the procedure or form, updates will issue to IBs.
European Social Fund. Investing in Your Future
Please also find below a link to an ESF video, entitled “European Social Fund. Investing in Your Future” Click on the image below to play.